tag:blogger.com,1999:blog-5394310461939093453.post3774854287469932471..comments2024-03-29T00:20:03.012+13:00Comments on The Tearoom of Despair: Do not mess with the cleaning ladiesBob Temukahttp://www.blogger.com/profile/09181473725170489213noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5394310461939093453.post-13618479831173822822019-10-30T05:12:39.437+13:002019-10-30T05:12:39.437+13:00Quite right. My daughter lost her glasses at schoo...Quite right. My daughter lost her glasses at school recently, and after two or three days, how did they get back to her? Via one of the canteen staff, who found them and remembered who wore them.<br /><br />In a similar vein, when they restructured our university a few years ago, they contracted out the cleaning. Students were devastated, because what nobody in power understood was that the cleaners in the halls were effectively surrogate parents for first years, and knew far more than the personal tutors about what was going on. Untold amounts of unpaid pastoral care were swept aside and, coincidentally, student retention is now one of our biggest problems.Nickhttps://www.blogger.com/profile/02105114526496564116noreply@blogger.com